Catania Gomme S.r.l.

Generative AI

‘Grinchbot’ online hackers are frustrating shoppers by buying up popular products

8 Bots That Can Automate Customer Service A prompt engineer is someone trained in the art of instructing AI, coaching it to provide the right answers for the task at hand. Using normal language, the prompt engineer assigns tasks to an AI such as ChatGPT, subtly altering the input to achieve different results. As well …

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Top 10 Benefits of Chatbots in Healthcare

Another crucial aspect to consider here are the ethical constraints when consulting on sensitive matters. It’s important to comply with the laws and regulations that govern the area of healthcare covered by the chatbot. AI chatbots for healthcare have multiple applications, but building one comes with responsibilities. 7 Real-Life Applications of Machine Learning – MUO …

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Chatbot vs. Conversational AI Go Beyond a Simple Chatbot

Conversational AI: Real-World Examples, Use Cases, and Benefits So, in the integration, scalability, and consistency too, conversational AI stands ahead of chatbots. While these sentences seem similar at a glance, they refer to different situations and require different responses. A regular chatbot would only consider the keywords “canceled,” “order,” and “refund,” ignoring the actual context …

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Conversational AI: What It Is and How To Use It

Virtual assistants can also act as a triage for all customer service requests. That way, they gather the initial details of the customer’s issue before escalating them to the most appropriate team/department. Virtual assistants are often deployed to augment the human experience and transform customer service. This enables them to interact with users in a …

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